Request the status of a pending service case

Do you have an open order with our service team and would like to know the current status? No problem. We just need a few details from you. Our colleagues will get back to you as soon as possible.

In order to help you as much as possible, we urgently need the serial number of the affected device.

Fields marked with Asterisk (*) are mandatory.

Serial number of the device Please enter the serial number of your device. If you need help, please use the link below.

Here you can find some support to find your serial number.

Your data

First name

Last name

Company

Country Please select your country

How can we help you? Please do not forget to tell us your request.

I have read the data privacy policy and accept it. I agree that BYK-Gardner saves and uses my personal data to process my request. To enable us to contact you, please accept our privacy policy.

You are stuck or have further questions?

In this case, our contact persons will be happy to assist you personally.

Please select your country

<< Back to selection