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Request the status of a pending service case

Do you have an open order with our service team and would like to know the current status? No problem. We just need a few details from you. Our colleagues will get back to you as soon as possible.

In order to help you as much as possible, we urgently need the serial number of the affected device.

Fields marked with Asterisk (*) are mandatory.
Please enter the serial number of your device. If you need help, please use the link below.

Here you can find some support to find your serial number.

Your data

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You are stuck or have further questions?

In this case, our contact persons will be happy to assist you personally.

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