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Report an incident or repair case

Your device is not working properly - we are there for you! Please fill out the following form. Our service colleagues will contact you as soon as possible.

In order to help you as much as possible, we urgently need the serial number of the affected device.

Fields marked with Asterisk (*) are mandatory.
Please enter the serial number of your device. If you need help, please use the link below.

Here you can find some support to find your serial number.

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You are stuck or have further questions?

In this case, our contact persons will be happy to assist you personally.

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